Reference

How 777luck Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access your dataCookie and device data clarityContact us to update your records
777luck How 777luck Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how we hold your data, want to request a correction or need to know what records we have on file, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email so we can locate your records quickly.

Live Chat Open the chat widget in your account dashboard. State that you have a privacy or data request, and our team will route it to the right person without delay.
Email Support Send your data request to our support email address listed in your account settings. Include your registered phone number linked to your bKash, Nagad or Rocket wallet for faster verification.
Account Help Centre Log in, head to the Help section and select Privacy and Data. You can submit a formal data access or deletion request directly from there without contacting support separately.
DATA SECURITY PRACTICES

How We Protect and Manage Your Data

We apply SSL encryption across every page of the platform, which means data moving between your device and our servers — including your bKash or Nagad payment details — is protected in transit. Inside our systems, access to personal data is limited to staff with a specific operational need, and all access is logged. We keep your data only for as long as necessary to maintain your account and meet any legal obligations that apply in your eligible region.

SSL Encryption

Every connection between your device and our platform uses SSL encryption. Your account credentials and wallet payment details are protected from interception during every session.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from the settings menu in your browser.

Data Retention Policy

Account and transaction records are held for the period required by applicable law in your region. Once that period ends and your account is closed, we delete or anonymise your personal data.

Third-Party Access

Only payment processors such as bKash, Nagad and Rocket receive data relevant to completing your transaction. We do not pass your personal information to advertisers or unrelated third parties.

Common Questions About Your Privacy at 777luck

These are the questions we hear most often about how your personal data is handled on this platform. If you do not find your answer here, reach out through the support channels listed above.

We collect your name, email, phone number and the wallet details you register — bKash, Nagad or Rocket. We also log device type, IP address and session activity to secure your account.

We store a reference to the wallet used for verification purposes, but full wallet credentials are handled directly by the payment provider. We do not hold your bKash or Nagad PIN.

Yes. Submit a data access request through the Help section in your account or by emailing our support team. Include your registered phone number so we can verify your identity quickly.

Send a deletion request via email or the in-account Help section. We will process it in line with applicable law in your eligible region. Some records may be retained where the law requires it.

Only with payment processors like bKash, Nagad and Rocket, and only the data they need to complete your transaction. We do not sell or share your data with advertisers or unconnected third parties.

We use session cookies for login continuity and analytics cookies to improve the platform. You can adjust or block cookies through your browser settings at any time without losing your account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.